Lunar Low Automotive 521 Wellington Ave Wilmington, NC 28401 910-769-0994

CODE OF ETHICS

LUNAR LOW AUTOMOTIVE

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS

(130 Reviews)

My new go-to spot for oil changes and any maintenance. First auto shop that I've been to where I consistency get fair, transparent prices, expertise on Jeeps, and overall integrity. Thanks guys.

Jack McNenny, 07/14/2025

I've taken my car to Lunar Low twice now for repair service. First time was for an assumed engine problem. They ran diagnostics and found nothing wrong. Never even charged me for the technician time. Today my battery was presumed dead and when I took the car there for a replacement, he told me that Auto Zone could replace it for considerably less than he'd have to charge. Again, no cost. This business hasn't made a nickel off me, but they'll have me as a loyal customer for any work that might need to be done in the future. If I could give them 20 stars, I would!

York Suburban, 07/09/2025

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