Wilmington, NC 28401 Our Code of Ethics

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

Wilmington

Wilmington, NC
Nick R.

Took a chance on these guys based on the good reviews they had on multiple sites. I'm so glad I did, they definitely deserve all the 5star reviews. First let me say my issue with my Jeep Wrangler (the dreaded death wobble) was going to be costly no matter where I took it, but Lunar Low was very upfront about what needed to be done and how much it was going to be, and honestly they came in at a lower of a price than I thought it was going to be. Wayne (one of the owners), was very thorough about why each thing needed to be replaced and what was more important if I couldn't do it all at once....I was so impressed I decided to buy my new tires there as well. If you have a Jeep or a 4x4 of any kind this is the place to take it. Lunar Low has earned all my future business
Wilmington, NC
Mandy O.

David and his team are fantastic. We took in a used vehicle we were considering purchasing for a pre-sale inspection and they quickly identified some key issues that saved us from making a big mistake and ultimately saved our wallets too! Very friendly, pleasant to work with, open and honest communication. I can't thank them enough!

Wilmington

Wilmington, NC
Jennifer D.

We were vacationing in the area and discovered an issue with our Jeep Wrangler. My husband called this repair shop and they were able to get us in the next morning and took our vehicle first since we were on vacation and had no other vehicle. We needed brakes, rotors, and caliber replaced. We were nervous to take it to a place we didn't know but knew it wouldn't be safe to drive it home to Pennsylvania. They did a fantastic job. They called with details and cost before completing the work and called a day later to follow up to make sure everything was working right. It was of course, and the price was very reasonable. We recommended them to our family who is local to the area. We appreciate them taking care of our jeep.
Wilmington, NC
Michelle S.

Would recommend this place honest fast comfort little pricey but well worlth the service and warranty

Wilmington

Wilmington, NC
Sean B

Very helpful, you can also tell they do good work by the amount of calls that came in during my short wait.
Wilmington, NC
Donnie

Did a GREAT job on my 2013 challenger RT.. Big difference. Thanks..

CODE OF ETHICS